We asked parents how easy they thought it would be for a child to pretend to be older in order to sign up to WhatsApp, and whether they had to verify their phone number or email address. Based on these answers, WhatsApp has received a neutral rating for its sign up process.
Here are some of the things parents said:
- “A younger child could have access to a parent’s/guardian’s mobile or email account to enable them to create an account.” – Mother of a 16 yr old girl
- “It was easy and quick; every step was explained in a way that was very easy to understand.” – Mother of an 18 yr old
- “It seems to be very simple and anyone can access it as long as they have access to a mobile.” – Mother of 3 and 8 yr old boys