Social networks, apps and games


Viber is a free messaging app that lets you text, call, share photos and send video messages to people. There’s an emphasis on privacy. The app has end-to-end encryption and you can also have Secret Chats; after your message is read it will automatically delete itself from your contact’s phone.


Official age rating


Parent age rating

What do parents say?

Child age rating

What do children say?

At a glance

Kids use this to...





Expert view of the risks...


Medium Risk

Violence & hatred

Medium Risk


Medium Risk

Suicide & self-harm

Medium Risk

Drink, drugs & crime

Medium Risk

O2 Guru top tip


On Viber profile privacy

You can make your profile private in the settings to ensure only people you know can contact you or send images. Explore these settings with your child.

Guru image for videos

Top tips for staying safe

Exploring apps, sites and games together is a great way to involve your child in the decision-making process.

Be positive about what you see, but also be open about your concerns. Ask them what they think is appropriate and what worries them.

If you decide it’s not appropriate, then make sure you explain your reasons why.

You might decide it’s ok for your child to use. If so, make sure you follow the tips below to ensure it’s as safe as possible. And work out a time when you’ll next discuss the app.

Help your child think about what they share online and who sees it. Compare it to what they would be happy to share offline.

You might want to start by asking:

  • What kinds of things do you share online?
  • Should we share everything?
  • What shouldn’t we share?

Use examples that are easy for them to understand: “You wouldn’t give your number to somebody you don't know on the street. Is somebody online you don't know any different?”

Listen to their answers. And be positive and encouraging.

Remind them that they shouldn’t share private things, such as:

  • personal information, like names, emails, phone numbers, location and school names
  • other people's personal information
  • links to join private group chats
  • photos of themselves
  • photos of their body, such as sexual photos or videos.

Explain that you understand the internet is a great place to play, create, learn and connect. But remind them they can talk to you if anything upsets or worries them.

Reassure them that you won’t overreact – you’re just looking out for them.

And if they feel like they can’t speak to you, tell them to talk to an adult they trust, like a teacher or Childline.

Your child might receive something upsetting or negative on Viber. If this happens, they might want to block another user.

Viber has specific guidance on how to block a contact.

And remember to let your child know that they can always talk to you about worrying things they see online. 


Talking to your child

Having open, regular conversations with your child will help you to really understand and explore the online world together. Our tips and advice can help you start these conversations.

Talk about staying safe online

What children and parents are saying about Viber

We've spoken to over 2,000 parents and kids to find out what they think.



What do children and young people like about Viber?

  • It's an easy way of staying in touch with friends and family
  • The emojis that you can use
  • It's free

It's just calls so I don't think it's unsafe - you just need to not give your details out to unsafe people.

Boy, 12



We asked parents about the following areas of Viber:

Signing up

I did not have to enter a date of birth or any details - just a mobile number.

Mum of a 16 year old


I found it quite difficult to work it out. I don't know how a young child would get on with it.

Mum of 7 and 10 year olds

I have never had to report or block on Viber.

Mum of 10 and 18 year olds

Privacy settings

Overall, parents found it easy to change profile and privacy settings and to turn off location settings on Viber.

There is no profile, but you can hide your picture from people not in your contact list.

Mother of 4, 7 and 9 year olds


Safety and support

I don't think they have an obvious place to do this and it should be readily available, obvious and clear.

Mum of a 16 year old

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