What do I need to know about Viber?

We've spoken to parents to find out what they think about Viber. We've also asked children and young people what they think. Here's what they said:

Children’s views

What do children and young people dislike about it?

None of the children and young people who reviewed Viber thought it was unsafe.

What do children and young people like about it?

The main things that children and young people told us they like about Viber were:

  • It’s an easy way of staying in touch with friends and family
  • The emojis that you can use
  • It’s free

Is content on Viber suitable for children and young people?

We asked parents and young people about the types of inappropriate content they’ve seen on Viber. The level of risk is based on the % of respondents who reported seeing these types of content. The ratings are: Low Risk (less than 5% of respondents); Medium Risk (between 5 and 25%); and High Risk (over 25%, or more than one in four).


Medium Risk

Violence & hatred

Medium Risk


Medium Risk

Suicide & self-harm

Medium Risk

Drink, drugs & crime

Medium Risk

What are people saying about

Boy, 12

“It's just calls so I don't think it's unsafe - you just need to not give your details out to unsafe people.”

Boy, 13

“You just send messages to people who you know but very, very rarely you can maybe get a prank call or fake name. It’s useful to stay in touch.”

Girl, 13

“I use it to chat to my family only.”


“Children can go to Settings to change privacy settings like blocking unknown numbers and hiding their photo.” – Mother of 3, 5 and 9 yr olds


“It is a good app that lets children stay in touch with friends and family, but sometimes unknown people not in your address book will contact you, which can be worrying.” – Mother of 14 and 18 yr olds


“I didn't see anything about child safety. I would advise parents to tell children simply to accept calls and messages from their personal contacts only.” – Father of a 10 yr old


"Viber gives people all over the world the ability to connect in the way that works best for them, whether that’s through one-on-one messaging or group chats, voice or video calls or following brands and celebrities on Public Chats."

O2 Guru Top Tip for Viber

O2 Guru Matthew says:

"You can ensure your profile is private by heading to 'More, Settings, Private' and activating. This will ensure that only people you know can contact you or send images."

Our O2 NSPCC Online Safety Helpline can help you to set up parental controls, adjust privacy settings or get advice on social networks. You can call us free on 0808 800 5002.

For face to face advice and support, you can also book a free in-store appointment with an O2 Guru here (even if you’re not with O2).


What's the right age for Viber?


Viber says

This is taken from Viber’s own guidelines and is accurate as of March 2018.


Our panel of parents say

Based on our independent panel of 2,049 parents, surveyed through YouGov in January 2018.


Children say

Based on 2,059 responses from children and young people in November and December 2017.


Net Aware visitors say

Based on 106 votes from parents who have visited this site – you can vote too!

What do you think?

Adjust the slider and tell us what you think is the right age to join Viber:


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Start a conversation with your child
about Viber

Having open, regular conversations with your child will enable you to really understand and explore the online world together, helping you to keep them safe online. Our tips and advice can help you start having these conversations.

I know the internet is a great place – I’m happy for you to use it. I just want you to be OK.

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