We asked parents how easy they thought it would be for a child to pretend to be older in order to sign up to Steam, and whether they had to verify their phone number or email address. Based on these answers, Steam has received a neutral rating for its sign up process.

Here are some of the things parents said:

• “It was very easy with my email address and I had a confirmation email.” – Mother of a 17 yr old
  
• “I linked it to my Facebook account, so it was very easy. Soundcloud is working on the premise that the info I've submitted to Facebook is true (i.e. my age, gender, etc.).” – Mother of a 9 yr old boy
  

We asked parents how easy they thought it would be to find ways to report unsuitable content or behaviour, and how to block people from contacting you. Based on these answers, Steam has received a neutral rating for its reporting and blocking process.

Here's what a parent said:

• “The information is there, but you had to go to the Help Centre option, open it on a Browser window and then search for the instructions.” – Father of 5 and 13 yr olds
  

We also asked young people who reviewed X whether they knew how to report and block users:

• 76% said they know how to report on this site
  
• 75% said they know how to block someone on this site

Want to know more?

You can find out more information about reporting here.

We asked parents how easy it was to change the settings so that your profile and account is private, and how easy it is to turn off location settings. Based on these answers, Steam has received a positive rating for its privacy settings.

Here are some of the things parents said:

• “Under the privacy setting there was only a single option, which has a tick box to say whether you wish to receive messages from "everyone" or not.” – Father of 16 and 17 yr olds
  
• “It was not straightforward to find the settings button, as it was hidden in a long menu. I could not find anything about location settings at all.” – Mother of 12 and 14 yr olds

We also asked young people who reviewed Steam whether they knew how to change privacy and location settings:

• 77% said they know how to change their privacy settings on this site.
  
• 68% said they know how to change their location settings on this site.

Want to know more?

We asked parents how easy it was to find out whether Steam has rules or community standards, and how easy it would be for a young person to find information about keeping themselves safe on this platform. Based on these answers, Steamhas received a neutral rating for its safety and support.

Here are some of the things parents said:

• “Games and video come with a warning of content, but it’s still too easy to gain access to everything.” – Mother of 5 and 9 yr old boys
  
• “The information is there for community standards and safety information, although it is not obvious and you have to press several links to find it.” - Mother of a 15 yr old girl
  

Want to know more?

You can find out more information about safety here.