Snapchat

Exploring apps, sites and games together is a great way to involve your child in the decision-making process.

Be positive about what you see, but also be open about your concerns. Ask them what they think is appropriate and what worries them.

If you decide it’s not appropriate, then make sure you explain your reasons why.

You might decide it’s ok for your child to use. If so, make sure you follow the tips below to ensure it’s as safe as possible. And work out a time when you’ll next discuss the app.

Explain that you understand the internet is a great place to play, create, learn and connect. But remind them they can talk to you if anything upsets or worries them.

Reassure them that you won’t overreact – you’re just looking out for them.

And if they feel like they can’t speak to you, tell them to talk to an adult they trust, like a teacher or Childline.

Help your child think about what they share online and who sees it. Compare it to what they would be happy to share offline.

You might want to start by asking:

• What kinds of things do you share online?
• Should we share everything?
• What shouldn’t we share?

Use examples that are easy for them to understand: “You wouldn’t give your number to somebody you don't know on the street. Is somebody online you don't know any different?”

Listen to their answers. And be positive and encouraging.

Remind them that they shouldn’t share private things, such as:

• personal information, like names, emails, phone numbers, location and school names
• other people's personal information
• links to join private group chats
• photos of themselves
• photos of their body, such as sexual photos or videos.

It’s important to check the privacy settings on your child’s Snapchat account to make sure what they’re posting is kept private or shared only with friends.  

We recommend only sharing things with friends and always keeping your location private.  

You can visit Snapchat Support for specific information on privacy settings.  

Your child might receive upsetting or negative things from other users on Snapchat. If this happens, they might want to report or block them. 

Snapchat Support has specific guidance on how to remove and block friends.  

And remember to let your child know that they can always talk to you about worrying things they see online.