We asked parents how easy they thought it would be for a child to pretend to be older in order to sign up to Snapchat, and whether they had to verify their phone number or email address. Based on these answers, Snapchat has received a neutral rating for its sign up process.

Here are some of the things parents said:

• “It’s good that both email and phone are verified.” – Mother of a 12 yr old
  
• “Very easy to do, anyone of any age could do it.” – Mother of a 17 yr old
  

We asked parents how easy they thought it would be to find ways to report unsuitable content or behaviour, and how to block people from contacting you. Based on these answers, Snapchat has received a positive rating for its reporting and blocking process.

Here are some of the things parents said:

• “I was able to block a user easily by clicking on the person and pressing block.” – Mother of 4 and 13 yr olds
  
• “Easy to block someone if you are savvy with apps, as most kids are.” – Mother of 11 and 18 yr olds

We also asked young people who reviewed Snapchat whether they knew how to report and block users:

• 74% said they know how to report on this site
  
• 85% said they know how to block someone on this site
  

Want to know more?

You can find out more information about reporting here.

You can find out more information about blocking here.

We asked parents how easy it was to change the settings so that your profile and account is private, and how easy it is to turn off location settings. Based on these answers, Snapchat has received a positive rating for its privacy settings.

Here are some of the things parents said:

• “I didn't like the fact that the location service was a feature on this app. This is very concerning about my whereabouts being placed on a map for people to see where I am.” – Mother of 6 and 10 yr old boys
  
• “Once you find where these settings are it's easy to do, but it was quite difficult to find the right settings.” – Mother of 13 and 16 yr old boys

We also asked young people who reviewed Snapchat whether they knew how to change privacy and location settings:

• 83% said they know how to change their privacy settings on this site.
  
• 84% said they know how to change their location settings on this site.
  

Want to know more?

You can find out more information about privacy here and here.

We asked parents how easy it was to find out whether Snapchat has rules or community standards, and how easy it would be for a young person to find information about keeping themselves safe on this platform. Based on these answers, Snapchathas received a neutral rating for its safety and support.

Here are some of the things parents said:

• “They should be made clearer - it's quite tricky to navigate the app.” – Mother of 2 and 14 yr olds
  
• “Its very easy to find out about the safety of the app.” – Mother of 7 and 10 yr olds
  

Want to know more?

You can find out more information about safety here.

You can find the parents' guide here.