What are people saying about

O2 Guru’s Top Tip for Snapchat

O2 Guru Camila says:

“Snapchat has a variety of security measures that are simple to use. You can block who sends you snaps or change who can see your story by clicking the top right hand corner, scrolling to 'Who Can' and choosing the option you want. Don't forget to press the back button to save your selection.”

Our O2 NSPCC Online Safety Helpline can help you to set up parental controls, adjust privacy settings or get advice on social networks. Call them for free on 0808 800 5002.

You can also book a free in-store appointment with an O2 online safety guru here.


What's the right age for Snapchat?


Snapchat says

This is taken from Snapchat’s own guidelines and is accurate as of March 2017.


Our panel of parents say

Based on our independent panel of nearly 700 parents, surveyed through YouGov in January 2017.


Children say

Based on 1,696 responses from children and young people in December 2016 and January 2017.


Net Aware visitors say

Based on 5133 votes from visitors to the Net Aware site – you can vote too.

What do you think?

Adjust the slider and tell us what you think is the right age to join Snapchat:


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We'll add your vote to the average rating.

Is content on Snapchat suitable for children and young people?

We asked young people and parents to tell us about the content they came across on Snapchat. Here are the types of inappropriate content that they reported:


Medium Risk

Violence and hatred

Medium Risk


Medium Risk

Suicide and self-harm

Low Risk


Low Risk

24% of parents reported seeing either violent and hateful content or adult or illegal content, which could include alcohol, gambling, swearing or drugs.

29% of young people reported seeing sexual content on Snapchat. 27% of young people reported violence and hatred on Snapchat. 24% reported bullying.

Start a conversation with your child
about Snapchat

We know it can be awkward but no amount of information beats talking to your children about their experiences online.

There are some things that it’s best not to share with others, can you think what they might be?

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