We asked parents how easy they thought it would be for a child to pretend to be older in order to sign up to Skype, and whether they had to verify their phone number or email address. Based on these answers, Skype has received a neutral rating for its sign up process.

Here are some of the things parents said:

• “The application process was straight forward and asked me to verify who I was by clicking a link sent to my email address.” – Father of a 13 yr old boy
  
• “There wasn't much explanation of the features of Skype through the registration process.” – Father of 7 and 10 yr olds
  

We asked parents how easy they thought it would be to find ways to report unsuitable content or behaviour, and how to block people from contacting you. Based on these answers, Skype has received a neutral rating for its reporting and blocking process.

Here's what a parent said:

• “I could not find how to report content but blocking is very easy and intuitive to do in a variety of places.” – Father of an 11 yr old boy
  

We also asked young people who reviewed Skype whether they knew how to report and block users:

• 71% said they know how to report on this site
  
• 76% said they know how to block someone on this site
  

Want to know more?

You can find out more information about reporting and blocking here.

We asked parents how easy it was to change the settings so that your profile and account is private, and how easy it is to turn off location settings. Based on these answers, Skype has received a positive rating for its privacy settings.

Here are some of the things parents said:

• “I would have liked to have been able to activate privacy settings on the app rather than my phone settings.” – Father of a 10 yr old boy
  
• “I couldn't see any options to change privacy or location settings. It was not clear what default privacy settings I was signing up for when opening the new account.” – Father of 7 and 10 yr olds
  

We also asked young people who reviewed Skype whether they knew how to change privacy and location settings:

• 74% said they know how to change their privacy settings on this site.
  
• 65% said they know how to change their location settings on this site.
  

Want to know more?

You can find out more information about privacy here.

We asked parents how easy it was to find out whether Skype has rules or community standards, and how easy it would be for a young person to find information about keeping themselves safe on this platform. Based on these answers, Skypehas received a neutral rating for its safety and support.

Here's what a parent said:

• “It’s there for you to read but you could just skip it.” – Mother of a 17 yr old
  

Want to know more?

You can find out more information about safety here.