Social networks, apps and games


Roblox is an online game and app where you can create your own games or play games that other users have made. There’s the option to chat to other players, but you can change this to private or friends only.


Official age rating


Parent age rating

What do parents say?

Child age rating

What do children say?

At a glance

Kids use this to...





Expert view of the risks...


Medium Risk

Violence & hatred

High Risk


High Risk

Suicide & self-harm

Low Risk

Drink, drugs & crime

Medium Risk

O2 Guru top tip


On Roblox parental controls

Explore the parental controls together and adjust the chat privacy to limit or disable who can talk to your child.

Guru image for videos

Top tips for staying safe

Exploring apps, sites and games together is a great way to involve your child in the decision-making process.

Be positive about what you see, but also be open about your concerns. Ask them what they think is appropriate and what worries them.

If you decide it’s not appropriate, then make sure you explain your reasons why.

You might decide it’s ok for your child to use. If so, make sure you follow the tips below to ensure it’s as safe as possible. And work out a time when you’ll next discuss the app.

Always check the age ratings of games. You can usually find this on the official site or wherever you downloaded the app.

Most games should have a PEGI rating which represents the recommended minimum age a player should be based on the content and themes of the game. But PEGI ratings don't consider communication features, such as chat. You can find more info on the official PEGI site.

Remember that age ratings are a general guide and don’t cover everything. It's important to check the game out for yourself before letting your child play it. And you know your child better than anyone, so think about whether it’s suitable for them as an individual.

Help your child think about what they share online and who sees it. Compare it to what they would be happy to share offline.

You might want to start by asking:

  • What kinds of things do you share online?
  • Should we share everything?
  • What shouldn’t we share?

Use examples that are easy for them to understand: “You wouldn’t give your number to somebody you don't know on the street. Is somebody online you don't know any different?”

Listen to their answers. And be positive and encouraging.

Remind them that they shouldn’t share private things, such as:

  • personal information, like names, emails, phone numbers, location and school names
  • other people's personal information
  • links to join private group chats
  • photos of themselves
  • photos of their body, such as sexual photos or videos.

Explain that you understand the internet is a great place to play, create, learn and connect. But remind them they can talk to you if anything upsets or worries them.

Reassure them that you won’t overreact – you’re just looking out for them.

And if they feel like they can’t speak to you, tell them to talk to an adult they trust, like a teacher or Childline.

Roblox has a Parents, Safety, and Moderation section on their website which you might want to explore.  

Their information on safety is particularly useful which includes advice on: 

Explore and discuss these features with your child and take time to set them up together.  

You can chat to other players on Roblox using in-game chat features, private messages and groups.  

Any players that are 12 or younger have their posts and chats automatically filtered for inappropriate content and to stop them sharing personal information. 

Players that are 13 and over can say more to other players, but inappropriate content and sharing personal information are still restricted for everyone, regardless of age.  

Roblox has information on how you can restrict or disable chat features on all accounts, setting them friends only or completely private.  

Explore these features with your child and decide what’s best for your family. 

More on Roblox


Talking to your child

Having open, regular conversations with your child will help you to really understand and explore the online world together. Our tips and advice can help you start these conversations.

Talk about staying safe online

What children and parents are saying about Roblox

We've spoken to over 2,000 parents and kids to find out what they think.



What do children and young people dislike about Roblox?

  • Receiving or seeing bullying messages in the chat
  • There are in-app purchases
  • Being contacted by people you don’t know

I don’t like the fact you can privately message people in-game.

Boy, 12

What do children and young people like about Roblox?

  • It’s fun to play a variety of games
  • It encourages you to be creative and develop your own game
  • You can play with and talk to your friends

I love the variety of games on this platform and how you can support developers, especially younger people who are just starting to learn about scripting and building games.

Girl, 16



We asked parents about the following areas of Roblox:

Safety and support

Roblox seems to be fairly safe. It limits bad language and my son tells me people get barred from the game for misbehaving.

Mum of 8 and 11 year olds

Privacy settings

I have put account restrictions on my children's accounts. Some games cannot be played with it enabled but some not nice games can still be played.

Mum of 9 and 11 year olds

Signing up

It was quick and easy to do, I just had to fill in a few detail such as my date of birth, username, password.

Mum of 11 and 15 year olds

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