What do I need to know about Musical.ly?

We've spoken to parents to find out what they think about Musical.ly. We've also asked children and young people what they think. Here's what they said:

Children’s views

What do children and young people dislike about it?

9% of the children and young people who reviewed Musical.ly thought it was unsafe. The main things they told us they don’t like about Musical.ly were:

  • People saying mean things about the videos you post
  • Seeing inappropriate videos that others post
  • Getting requests to follow you from people you don’t know

What do children and young people like about it?

The main things that children and young people told us they like about Musical.ly were:

  • Being able to make your account private and control who sees your videos
  • It’s fun as it allows you to be creative by making musical videos
  • You can share videos with your friends, and make new friends

Is content on Musical.ly suitable for children and young people?

We asked parents and young people about the types of inappropriate content they’ve seen on Musical.ly. The level of risk is based on the % of respondents who reported seeing these types of content. The ratings are: Low Risk (less than 5% of respondents); Medium Risk (between 5 and 25%); and High Risk (over 25%, or more than one in four).


Medium Risk

Violence & hatred

Medium Risk


Medium Risk

Suicide & self-harm

Medium Risk

Drink, drugs & crime

Medium Risk

What are people saying about

Girl, 13

“It’s fun and you can find out some hit songs and remixes. Sometimes when you look at the featured Musical.lys you see really weird/cringey/disgusting ones that you don’t really want on, but you can always block the user.”

Girl, 15

“I love this app. I have made so many new friends on it and it is like a therapy in a way. The sounds you lip sync to usually connect to me and I enjoy expressing myself through the videos.”

Girl, 13

“This app shows that you are able to express yourself through music. You are able to private your particular videos if you do not want anyone to see.”


“I have seen teenagers dancing in a sexual manner and some users have been seen commenting provocative messages.” – Mother of 3 and 16 yr olds


“Just do a private account and only accept people they know as friends. Then it is just harmless and fun. Don't go public and don't accept friend requests from people you don't know.” – Mother of 9 and 11 yr old girls


“It's fairly easy to make their profile private, but as with other social media, they can access any content at all so shouldn't be used unsupervised.” – Mother of three


"Musical.ly is the world's largest creative platform. The platform makes it super easy for everyone to make awesome videos and share with friends or to the world."

O2 Guru Top Tips for Musical.ly

O2 Guru Matthew says:

"Musical.ly has a feature called My City which shows all of the videos made in your current location. Turn off location settings within the app by going into settings, scrolling down to 'Hide my location' and move the slider to the 'green' position to protect your child's location."

Our O2 NSPCC Online Safety Helpline can help you to set up parental controls, adjust privacy settings or get advice on social networks. You can call us free on 0808 800 5002.

For face to face advice and support, you can also book a free in-store appointment with an O2 Guru here (even if you’re not with O2). 


What's the right age for Musical.ly?


Musical.ly says

This is from Musical.ly’s own guidelines and is accurate as of March 2018.


Our panel of parents say

Based on our independent panel of 2,049 parents, surveyed through YouGov in January 2018.


Children say

Based on 2,059 responses from children and young people in November and December 2017.


Net Aware visitors say

Based on 452 votes from visitors to the Net Aware site – you can vote too.

What do you think?

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Start a conversation with your child
about Musical.ly

Having open, regular conversations with your child will enable you to really understand and explore the online world together, helping you to keep them safe online. Our tips and advice can help you start having these conversations.

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