Social networks, apps and games
app-icon-Mixer

Mixer

Mixer is a video streaming app and website from Microsoft. Users can live stream themselves playing games on their Xbox, computer and mobile, as well as watching other people play. It also lets you chat to other players or join their game.

13+

Official age rating

At a glance

Kids use this to...

Play

Create

Learn

Connect

Expert view of the risks...

Sexual

Medium Risk

Violence & hatred

High Risk

Bullying

High Risk

Suicide & self-harm

Low Risk

Drink, drugs & crime

Medium Risk

O2 Guru top tip

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Set the ‘Catbot’ to high

‘Catbot’ is the chat moderation feature which defaults to the lowest setting. With your child, go to the ‘Broadcast Dashboard’ and choose ‘High’. This will keep the chat free of offensive and inappropriate language.

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What you should know

 

It's a live streaming website

 

Mixer is an app and website that lets you live-stream videos, like Twitch. It’s particularly popular among gamers. In 2019, a lot of popular streamers moved from Twitch to Mixer which could mean a lot of their fans move platforms as well. Why not ask your child if they’ve heard or used it?

 

It's easy to ignore age ratings

 

Different content has different age ratings and users will be warned before they see mature content. But it’s easy to click ok and watch this anyway. A lot of the games being streamed contain mature theme, including violence and sexual content. You can also easily chat to other users without moderation.

 

For these reasons, we think it’s best to regularly check in with your kids to see if what they’re watching is appropriate. Check out our top tips for staying safe on Mixer below.

Top tips for staying safe

The official age rating is 13+.

We agree with Mixer that only children aged 13 and over should use the platform. That’s because live-streaming websites and apps can pose risks to children.

Risks with live-streaming and video streaming:

  • Videos are live so you don't know what you're going to see - it could be inappropriate, sexual or violent content.
  • Other users might post negative comments or ask inappropriate questions.
  • People you don’t know might be able to watch your videos.
  • Videos could be recorded and shared across other social networks, like Facebook or WhatsApp.

Be aware that Mixer doesn’t ask for age verification when signing up, so your child could easily download it.

 

Exploring apps, sites and games together is a great way to involve your child in the decision-making process.

Be positive about what you see, but also be open about your concerns. Ask them what they think is appropriate and what worries them.

If you decide it’s not appropriate, then make sure you explain your reasons why (and be prepared for an unhappy child).

You might decide it’s ok for your child to use. If so, make sure you follow the tips below to ensure it’s as safe as possible. And work out a time when you’ll next discuss the app.

Help your child think about what they share online and who sees it. Compare it to what they would be happy to share offline.

You might want to start by asking:

  • What kinds of things do you share online?
  • Should we share everything?
  • What shouldn’t we share?

Use examples that are easy for them to understand: “You wouldn’t give your number to somebody you don't know on the street. Is somebody online you don't know any different?”

Listen to their answers. And be positive and encouraging.

Remind them that they shouldn’t share private things, such as:

  • personal information, like emails, names, phone numbers, school names
  • photos of themselves with strangers
  • photos of your body, such as sexual photos or videos
  • gossip

Explain that you understand the internet is a great place to play, create, learn and connect. But remind them they can talk to you if anything upsets or worries them.

Reassure them that you won’t overreact – you’re just looking out for them.

And if they feel like they can’t speak to you, tell them to talk to an adult they trust, like a teacher or Childline.

The chat settings let you customise how your child can chat across Mixer.

Mixer has lots of information on their website, which we recommend you read. You can then explore the chat settings with your child and choose the rights one for you.

We do have a couple of recommendations:

  • Under the ‘Personal Preferences’ section, turn off ‘Chat Whispers’. This will stop other users starting private conversations.
  • Under the ‘Channel Preferences’ section, set the ‘Catbot’ level to high. This is the chat moderation feature. Setting it to high should keep the chat free of offensive and inappropriate language.

Your child might see something upsetting or negative on Mixer. If this happens, they might want to report some of the content or another user.

Reporting differs on an Xbox, PC and mobile, so read Mixer’s guidance to make sure you and your child know how.

And remember to let your child know that they can always talk to you about worrying things they see online.

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Talking to your child

Having open, regular conversations with your child will help you to really understand and explore the online world together. Our tips and advice can help you start these conversations.

Talk about staying safe online

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