What are people saying about
Google Hangouts?

O2 Guru’s Top Tip for Google Hangouts

O2 Guru Matthew says:

"If you're worried about receiving inappropriate messages, tap the three vertical dots and then 'People' then 'Block'. That user will not be able to contact you again."

Our O2 NSPCC Online Safety Helpline can help you to set up parental controls, adjust privacy settings or get advice on social networks. Call them for free on 0808 800 5002.

You can also book a free in-store appointment with an O2 online safety guru here.


What's the right age for Google Hangouts?


Google Hangouts says

This is taken from Google Hangouts’ own guidelines and is accurate as of March 2017.


Our panel of parents say

Based on our independent panel of nearly 700 parents, surveyed through YouGov in January 2017.


Children say

Based on 1,696 responses from children and young people in December 2016 and January 2017.


Net Aware visitors say

Based on 254 votes from visitors to the Net Aware site – you can vote too.

What do you think?

Adjust the slider and tell us what you think is the right age to join Google Hangouts:


Submit my vote

Thank you!

We'll add your vote to the average rating.

Is content on Google Hangouts suitable for children and young people?

We asked young people and parents to tell us about the content they came across on Google Hangouts. Here are the types of inappropriate content that they reported:


Low Risk

Violence and hatred

Low Risk


Low Risk

Suicide and self-harm

Low Risk


Low Risk

19% of parents reported seeing adult or illegal content, which could include alcohol, gambling, swearing or drugs.

12% of young people reported seeing violence and hatred on Google Hangouts.

Start a conversation with your child
about Google Hangouts

We know it can be awkward but no amount of information beats talking to your children about their experiences online.

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