What do I need to know about Disney Club Penguin Island?

We've spoken to parents to find out what they think about Disney Club Penguin Island. We've also asked children and young people what they think. Here's what they said:

Children’s views


What do children and young people dislike about it?

14% of the children and young people who reviewed Club Penguin Island thought it was unsafe. The main things they told us they don’t like about Club Penguin Island were:

  • Contact and communication from strangers and bullies. 
  • It can be addictive.
  • There are in-app purchases.
  • Some players get angry or upset when they lose games. 


What do children and young people like about it?

The main things that children and young people told us they like about Club Penguin Island were:

  • It’s a fun game and you can play with your friends. 
  • There are restrictions on the type of things you can say to each other.

Is content on Disney Club Penguin Island suitable for children and young people?

We asked parents and young people about the types of inappropriate content they’ve seen on Disney Club Penguin Island. The level of risk is based on the % of respondents who reported seeing these types of content. The ratings are: Low Risk (less than 5% of respondents); Medium Risk (between 5 and 25%); and High Risk (over 25%, or more than one in four).

Sexual

Medium Risk

Violence & hatred

Medium Risk

Bullying

Medium Risk

Suicide & self-harm

Medium Risk

Drink, drugs & crime

Medium Risk

What are people saying about
Disney Club Penguin Island?

Boy, 13

“It makes you buy add on purchases if you want a really good game experience.”

Girl, 12

“People can add you randomly by typing in a username and just adding them even though you don’t know them.”

Boy, 13

“There are so many rules that you can't say anything bad at all so it helps keep it safe and epic.”

Mother

"I have seen messages which are sent to deliberately undermine the self esteem of others which are personal and nasty.” - Mother of a 15 yr old girl

Mother

"I think it encourages story making and character creation.” – Mother of two children

Mother

“The app is pretty aware of child safety but it's still up to the child / parent to ensure that nothing inappropriate is going on. This can be really difficult for a child.” – Mother of an 8 yr old boy

Club Penguin Island

"Disney's Club Penguin Island is a place where your adventures begin! Kids can chat with friends, create styles, quest for special items, and more."

O2 Guru Top Tips for Disney Club Penguin Island

O2 Guru Paul says:


"To get the most out of this game you do need to subscribe to a membership. Remember, the costs can add up with member upgrades, so it helps to restrict in-app purchases in your settings to avoid getting a big bill."


Our O2 NSPCC Online Safety Helpline can help you to set up parental controls, adjust privacy settings or get advice on social networks. You can call us free on 0808 800 5002.


For face to face advice and support, you can also book a free in-store appointment with an O2 Guru here (even if you’re not with O2). 

NA - gurus

What's the right age for Disney Club Penguin Island?

3+

Disney Club Penguin Island says

This is taken from PEGI's website and is accurate as of March 2018.

6+

Our panel of parents say

Based on our independent panel of 2,049 parents, surveyed through YouGov in January 2018.

7+

Children say

Based on 2,059 responses from children and young people in November and December 2017.

16+

Net Aware visitors say

Based on 137 votes from parents who have visited this site – you can vote too!

What do you think?

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18+

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Start a conversation with your child
about Disney Club Penguin Island

Having open, regular conversations with your child will enable you to really understand and explore the online world together, helping you to keep them safe online. Our tips and advice can help you start having these conversations.

There are some things that it’s best not to share with others, can you think what they might be?

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