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Clash Royale

Clash Royale is a combat multi-player game where players can build their own battle communities. There’s also a text chat feature where you can talk to other players. Clash Royale currently doesn’t have voice or video chat and you can’t send images.

13+

Official age rating

9+

Parent age rating

What do parents say?
7+

Child age rating

What do children say?

At a glance

Kids use this to...

Play

Create

Learn

Connect

Expert view of the risks...

Sexual

Low Risk

Violence & hatred

Medium Risk

Bullying

Medium Risk

Suicide & self-harm

Low Risk

Drink, drugs & crime

Low Risk

O2 Guru top tip

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On Clash Royale safety

Explore Clash Royale with your child and show them how to mute and report other players.

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Top tips for staying safe

Always check the age ratings of games. You can usually find this on the official site or wherever you downloaded the app.

Most games should have a PEGI rating which represents the recommended minimum age a player should be based on the content and themes of the game. But PEGI ratings don't consider communication features, such as chat. You can find more info on the official PEGI site.

Remember that age ratings are a general guide and don’t cover everything. It's important to check the game out for yourself before letting your child play it. And you know your child better than anyone, so think about whether it’s suitable for them as an individual.

Exploring apps, sites and games together is a great way to involve your child in the decision-making process.

Be positive about what you see, but also be open about your concerns. Ask them what they think is appropriate and what worries them.

If you decide it’s not appropriate, then make sure you explain your reasons why (and be prepared for an unhappy child).

You might decide it’s ok for your child to use. If so, make sure you follow the tips below to ensure it’s as safe as possible. And work out a time when you’ll next discuss the app.

Help your child think about what they share online and who sees it. Compare it to what they would be happy to share offline.

You might want to start by asking:

  • What kinds of things do you share online?
  • Should we share everything?
  • What shouldn’t we share?

Use examples that are easy for them to understand: “You wouldn’t give your number to a stranger on the street. Is a stranger online any different?”

Listen to their answers. And be positive and encouraging.

Remind them that they shouldn’t share private things, such as:

  • personal information, like emails, names, phone numbers, school names
  • photos of themselves with strangers
  • photos of their body
  • gossip

Explain that you understand the internet is a great place to play, create, learn and connect. But remind them they can talk to you if anything upsets or worries them.

Reassure them that you won’t overreact – you’re just looking out for them.

And if they feel like they can’t speak to you, tell them to talk to an adult they trust, like a teacher or Childline.

Make sure your child knows how to mute and report other users if someone in the game upsets them or makes them feel uncomfortable. In Clash Royale, you can mute and report other players, but you can’t block them.

If any issues occur, you can take screenshots of the chat and email them to Supercell (the game developer). For more details, read Supercell’s Parent’s Guide.

And remember to let your child know that they can always talk to you about worrying things they see online.

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Talking to your child

Having open, regular conversations with your child will help you to really understand and explore the online world together. Our tips and advice can help you start these conversations.

Talk about staying safe online

What kids and parents are saying about Clash Royale

We've spoken to over 2,000 parents and kids to find out what they think.

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Kids

What do children and young people dislike about Clash Royale?

• You can join clans with people you don’t know and talk to strangers
• People can argue in the chat
• It can be addictive
• There are in-app purchases

My brother has been bullied on this before - people said his clan was rubbish and that he shouldn’t play the game if he is so bad and it made him upset.

Girl, 12

What do children and young people like about Clash Royale?

• It’s a fun game and you can play with your friends and be creative
• The report button is really easy to find and you can block people if you need to
• You have to select from approved words and any rude words are blurred out

I have it set so nobody can communicate with you in a match and if you make a clan you can make it so it can just be you and your friends.

Boy, 12

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Parents

We asked parents about the following areas of Clash Royale:

Signing up

It was very easy to create an account. So anyone could join. The game automatically links to your Google game account on your phone.

Mother of 12 and 14 year olds

 

Reporting

There are some tips but you need to read those. Not sure if a child would take the time.

Mother of 12 and 14 year olds

Privacy settings

Location isn't shared and only in chat would privacy be an issue.

Mother of 12 and 14 year olds

Safety and support

I have no idea where the community standards are, but I explain behavioural standards and safety advice to my son myself.

Dad of a 9 year old

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