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Clash Royale

Clash Royale is a combat multi-player game where players can build their own battle communities. There’s also a text chat feature where you can talk to other players. Clash Royale currently doesn’t have voice or video chat and you can’t send images.

13+

Official age rating

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Our safety ratings

Overall safety rating:

Our overall rating for Clash Royale

Average

There are no parental controls available within the game. You should explore the parental controls available on your child’s device to help manage in-app purchases and location settings.

The games features some mild violence that some younger children might find upsetting.

Be aware that Clash Royale has an in-app chat function where players can talk to eachother while playing the games. As Clash Royale puts you in random teams, this means your child might talk to someone they don’t know.

If supported by a parent or carer, we think this game is suitable for over 13s but you should talk to your child about who they’re talking to in the game.

Safety features

Clash Royale requires users to be aged 13 and over to play. There are no parental controls available on the app but the game has a useful guide for parents and carers that will give you more information about how you can keep your child safe.

There’s a text chat feature within the game that lets users talk to other players but there is no private chat available.

Privacy & location

When you sign up for an account on Clash Royale players are asked to choose a nickname. This is the only personal information that gets shared with other players. We would recommend you help your child decide on an unidentifiable nickname.

The game doesn’t share your location but you should make sure to switch off location settings on your child’s device.

Reporting & blocking

There is no way to block another user on Clash Royale. Players do have the option to ‘Mute’ other users while playing the game. This stops their messages from appearing in the chat box. However, this is reset after each individual game.

Players can report other users directly in the app. Parents and carers can also report other players by emailing parents@supercell.com.

We would recommend reading Safe and Fair Play policy  which outline how they’re trying to keep people safe on the app.

Content

Clash Royale does contain some mild cartoon violence that some kids might find upsetting.

Players can’t share videos or images on the chat function but there’s still a chance your child could be sent an upsetting on inappropriate message.

Clash Royale has a ‘profanity filter’ that hides inappropriate language on a chat. While enabling this feature will stop your child from reading the inappropriate word, they will still see that it has been sent. There’s also no guarantee it will stop everything.

O2 Guru top tip

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On Clash Royale safety

Explore Clash Royale with your child and show them how to mute and report other players.

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Top tips for staying safe

Sitting down with your child and exploring Clash Royale is a great way for you both to learn more about the game and the functions that are available within it.

You could watch them play a game or if you feel like it, have a go yourself. This will give you a chance to talk your child about why they like to play Clash Royale and help you feel more confident when advising them about how they can keep safe.

Also use this opportunity to chat to your child about the game’s Community Standards so they understand what behaviour is expected of them and others.

We would also recommend reading their Parent Guide for more information about some of the game.

Clash Royale has a chat function that lets players talk to other users while playing a game so you should make sure to check in regularly with them about who they’re talking to.

Remind them that conversations should only be about the game, and if someone starts asking them other questions or suggests they speak using another app like Snapchat or Instagram they should tell you.

As the chat is public, you should also remind them to never share any personal information like names, links to other social media sites or locations with anyone on the app.

Be aware that some children use third party chat apps like Discord to communicate with other players while gaming. Make sure to ask your child if they’re using any other messaging apps to chat with friends or people they don’t know while playing games online.

Make sure your child knows how to mute and report other users if someone in the game upsets them or makes them feel uncomfortable. In Clash Royale, you can mute and report other players, but you can’t block them.

If any issues occur, you can take screenshots of the chat and email them to Supercell (the game developer). For more details, read Supercell’s Parent’s Guide.

And remember to let your child know that they can always talk to you about worrying things they see online.

Gaming is a fun way for kids to relax and stay entertained outside of school but it’s important to agree rules to keep them safe whilst gaming. These could include which games are safe to play, who they can play with, where they can use their devices at home or how long they can play for.

For example, you might agree with them they can play in the main family rooms at the weekends with their school friends. Different rules will work for different families but often work best when agreed together as a family. That way your child can share things like how long each game lasts which is helpful to know when agreeing time limits.

It can help to write down any new rules together as a family so you can come back to them later. Use our family agreement to get you started.

Explain that you understand the internet is a great place to play, create, learn and connect. But remind them they can talk to you if anything upsets or worries them.

Reassure them that you won’t overreact – you’re just looking out for them.

It’s important to remind your child that they can talk you, another adult they trust, like a teacher, or Childline about anything they see online.

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Talking to your child

Having open, regular conversations with your child will help you to really understand and explore the online world together. Our tips and advice can help you start these conversations.

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