What do I need to know about Clash of Clans?

We've spoken to parents to find out what they think about Clash of Clans. We've also asked children and young people what they think. Here's what they said:

Children’s views


What do children and young people dislike about it?

5% of the children and young people who reviewed Clash of Clans thought it was unsafe. The main things they told us they don’t like about Clash of Clans were:

  • The fact that random people can talk to you – although you can stop this by changing your privacy settings
  • There are in-app purchases
  • There is cartoon violence in the game
  • Arguments in the group chat
  • Some rude words still appear in the chat, even though there’s a filter


What do children and young people like about it?

The main things that children and young people told us they like about Clash of Clans were:

  • It’s a fun game where you work hard as a team.
  • You can report and block people if they aren’t appropriate and also change your privacy settings.
  • Rude words are blurred out.

Is content on Clash of Clans suitable for children and young people?

We asked parents and young people about the types of inappropriate content they’ve seen on Clash of Clans. The level of risk is based on the % of respondents who reported seeing these types of content. The ratings are: Low Risk (less than 5% of respondents); Medium Risk (between 5 and 25%); and High Risk (over 25%, or more than one in four).

Sexual

Medium Risk

Violence & hatred

Medium Risk

Bullying

Medium Risk

Suicide & self-harm

Low Risk

Drink, drugs & crime

Low Risk

What are people saying about
Clash of Clans?

Boy, 13

“I like the way I can build my own village, get better and communicate with my friends.”

Girl, 14

"It’s very easy to block or report someone who’s unkind. I love doing battles and earning trophies and buying all the cool and different troops when you’re in a battle.”

Boy, 13

“It can be quite addictive and there can be mean messaging.”

Mother

“The game encourages clan involvement and chatting but neither is necessary to play successfully. The game provides regular news and updates and could use this facility to stop online bullying.” - Mother of 17 yr old boy

Mother

“Our kids were in a clan with us which is described as family friendly and the content is monitored. That’s a good way to make sure they’re not exposed to bad stuff.” - Mother of 10 and 13 yr olds

Father

“It’s good that the game allows learning of tactics as well as a slightly longer-term set of strategies to try and achieve a goal.” - Father of 17 and 18 yr olds

Clash of Clans

"From rage­filled Barbarians with glorious mustaches to pyromaniac wizards, raise your own army and lead your clan to victory! Build your village to fend off raiders, battle against millions of players worldwide, and forge a powerful clan with others to destroy enemy clans."

O2 Guru's Top Tip for Clash of Clans

O2 Guru Rosa says:


"Remember to restrict in-app purchases and visit the Stay Safe and Play Fair section on the game to keep your kids and wallet protected."


Our O2 NSPCC Online Safety Helpline can help you to set up parental controls, adjust privacy settings or get advice on social networks. You can call us free on 0808 800 5002.


For face to face advice and support, you can also book a free in-store appointment with an O2 Guru here (even if you’re not with O2). 

Group4

What's the right age for Clash of Clans?

13+

Clash of Clans says

With parent's permission. This is from Clash of Clans' own guidelines, accurate as of March 2018.

10+

Our panel of parents say

Based on our independent panel of 2,049 parents, surveyed through YouGov in January 2018.

8+

Children say

Based on 2,059 responses from children and young people in November and December 2017.

13+

Net Aware visitors say

Based on 35 votes from visitors to the Net Aware site – you can vote too.

What do you think?

Adjust the slider and tell us what you think is the right age to join Clash of Clans:

0+
18+

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Start a conversation with your child
about Clash of Clans

Having open, regular conversations with your child will enable you to really understand and explore the online world together, helping you to keep them safe online. Our tips and advice can help you start having these conversations.

I know the internet is a great place – I’m happy for you to use it. I just want you to be OK.

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