What are people saying about

O2 Guru's Top Tip for BBM

O2 Guru Rosa says:

“BBM has a handy feature that let's you retract messages so the recipient can no longer see them. Just tap on 'Retract' in the message to ensure they can't be seen again.”

Our O2 NSPCC Online Safety Helpline can help you to set up parental controls, adjust privacy settings or get advice on social networks. Call them for free on 0808 800 5002.

You can also book a free in-store appointment with an O2 online safety guru here.


What's the right age for BBM?


BBM says

This is taken from BBM’s own guidelines and is accurate as of March 2017.


Our panel of parents say

Based on our independent panel of nearly 700 parents, surveyed through YouGov in January 2017.


Children say

Based on 1,696 responses from children and young people in December 2016 and January 2017.


Net Aware visitors say

Based on 219 votes from visitors to the Net Aware site – you can vote too.

What do you think?

Adjust the slider and tell us what you think is the right age to join BBM:


Submit my vote

Thank you!

We'll add your vote to the average rating.

Is content on BBM suitable for children and young people?

We asked young people and parents to tell us about the content they came across on BBM. Here are the types of inappropriate content that they reported:


Medium Risk

Violence and hatred

Medium Risk


Low Risk

Suicide and self-harm

Low Risk


Low Risk

25% of parents reported seeing sexual content on BBM. 19% reported either bullying or adult or illegal content, which could include alcohol, gambling, swearing or drugs.

32% of young people reported seeing violence and hatred on BBM.

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about BBM

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